| Symptom | Checks |
|---|
| Quiz cannot be viewed or played | Category visibility, View/Play permissions, activity, moderation state, start/end dates |
| Author cannot add a question type | Quiz type compatibility, enabled definitions and author/team permissions |
| Player cannot choose question count | Author's optional setting, permission limits and positive section draw limits |
| Correct answers or explanations are missing | Separate permissions, quiz display options, unseen-question policy and Assessment behavior |
| Feedback is absent | Feedback permission, supported quiz type, minimum score, required answers and enabled fallback types |
| Defaults do not appear | A matching quiz-specific entry suppresses defaults of the same feedback type |
| Music does not start automatically | Click Play; check browser autoplay policy, file format, audio attachment and offset |
| Music import is unavailable | Music quizzes require attached audio and do not support question import |
| Imported media is missing | XML and GIFT do not embed attachment files |
| Imported questions are not public | Check processing completion and imported-question approval settings |
| Score differs from expectations | Question scores, selected-choice bonuses/penalties, unanswered options and music difficulty |
| Section breakdown is absent | Older completions have no retrospective section results |
| Leaderboard history is missing | History period, scheduled tasks, permissions and category/quiz eligibility |
| An old attempt disappears | Incomplete-attempt and guest retention settings |
| Layout differs from screenshots | Active style, screen width and installed version |