Block reference
Each FAQ item is one collapsible question and answer. Add multiple FAQ blocks for a longer question list.
Configure
- Choose Add block > FAQ item.
- Enter a complete question and answer in the master tab.
- Use BB code for rich content and supported attachments, or HTML for a custom answer.
- Select Initially open when the answer should be expanded on page load.
- Choose the standard block container if appropriate.
- Save and test the question toggle on the public page.
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Each FAQ item has its own question, answer and initial expansion state.
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Additional presentation and behavior settings.
Translations
Provide both the question and answer in a language tab, or leave both empty. A partial translated pair cannot be saved. An empty pair uses the complete master-language item.
The question is the FAQ's own heading; it is not an optional generic block title.
Layout and transfers
Place consecutive items in one 12/12 column for a straightforward question list. Keep questions short enough to wrap clearly on phones.
Use ZIP for answers containing uploads. XML removes file references; an attachment-only answer can become empty and fail import validation.
Example
Add How do I get started? and Where can I ask for help? Open the first by default and leave the second closed.
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Visitors expand individual questions without leaving the page.